Shipping Policy – Mama’s Bump

At Mama’s Bump, we aim to provide reliable and transparent delivery for every order. The information below explains how we process, ship, and deliver orders within the United Kingdom.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next available business day.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

UK Delivery Times

Estimated delivery times within the United Kingdom are typically:

Standard Delivery:

3–5 business days after dispatch.

Delivery times may vary slightly depending on the courier service and your location.

Shipping Carriers

Orders may be delivered using reputable courier services such as:

• Royal Mail
• DPD
• EVRi

The carrier used will depend on the most efficient delivery option available at the time of dispatch.

Order Tracking

Where tracking is available, a tracking number will be sent via email once your order has been dispatched.

Tracking updates are provided directly by the courier service.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided and the order has already been dispatched, we may not be able to redirect the shipment.

If an order is returned to us due to incorrect address information, additional shipping fees may apply for resending the package.

Delivery Delays

While we work hard to ensure orders arrive on time, delivery delays may occasionally occur due to:

• High courier demand
• Weather conditions
• Public holidays
• Courier service disruptions

Mama’s Bump cannot guarantee delivery times once the order has been handed to the courier, but we will always assist customers where possible.

Lost or Missing Packages

If your order appears to be lost in transit, please contact us at:

support@mamasbump.com

We will investigate the issue with the courier and work with you to find a resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

support@mamasbump.com

Our support team aims to respond within 24 hours on business days.